SIGNAL trading bots

Refund Policy

Last updated: November 11, 2025

1. Refund Eligibility

Refund requests must be submitted within 7 days of the initial purchase. Refunds are considered on a case-by-case basis.

2. Non-Refundable Situations

Refunds may not be granted for:

  • Requests made after 7 days from purchase
  • Issues arising from user error or misconfiguration
  • Broker or platform compatibility issues that were not disclosed
  • Dissatisfaction with trading results or losses

3. Refund Process

To request a refund, contact us at support@signaltradingbots.com with your purchase details and reason for the request. We will review and respond within 5 business days.

4. Processing Time

Approved refunds will be processed within 10 business days. Refunds will be issued to the original payment method.

5. Subscription Cancellations

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial subscription periods.

6. Contact

For refund inquiries, contact us at support@signaltradingbots.com.