Refund Policy
Last updated: November 11, 2025
1. Refund Eligibility
Refund requests must be submitted within 7 days of the initial purchase. Refunds are considered on a case-by-case basis.
2. Non-Refundable Situations
Refunds may not be granted for:
- Requests made after 7 days from purchase
- Issues arising from user error or misconfiguration
- Broker or platform compatibility issues that were not disclosed
- Dissatisfaction with trading results or losses
3. Refund Process
To request a refund, contact us at support@signaltradingbots.com with your purchase details and reason for the request. We will review and respond within 5 business days.
4. Processing Time
Approved refunds will be processed within 10 business days. Refunds will be issued to the original payment method.
5. Subscription Cancellations
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial subscription periods.
6. Contact
For refund inquiries, contact us at support@signaltradingbots.com.